Bitkingz CasinoContacts

Contact Us

Need help with Bitkingz Casino? Email our support team at support@bitkingzcasino.click. We are here to help with common account, payment, bonus, technical and responsible gambling questions.

Bitkingz Casino operates under e-gaming licence No. 0000002 issued by the Tobique Gaming Commission (New Brunswick) and licence ALSI-202508056-FI2 issued by the Comoros AOFA (AOFA), with independent third-party monitoring and auditing under the Tobique licence.

Welcome PackageUp to $7,500 + 500 Free Spins

  1. OperatorNovatrix SRL
  2. Established2020
  3. Game Library16,000+ games, 90+ providers
  4. Payout Rate97% RTP across the library

How to get in touch

To contact Bitkingz Casino, send your request by email to support@bitkingzcasino.click. Please use the email address linked to your account where possible, as this can help the support team locate your details and understand your request more quickly.

You can contact support about matters including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and other payment queries
  • Bonus terms, eligibility and general promotion questions
  • Technical problems with the website or your account
  • Responsible gambling requests and account support

The support team usually replies within 24 hours, although response times may vary depending on the nature and volume of requests. Sending complete and accurate information can help avoid unnecessary delays.

What to include in your message

For faster assistance, include your account email or username, a short description of the issue and any relevant details, such as the date and approximate time the problem occurred. If relevant, attach clear screenshots showing the error or question you are reporting.

Do not include your password or other sensitive security information in an email. If your request concerns a payment, provide only the details needed to identify the transaction. Our support team may ask for further information where necessary to protect your account and handle your request appropriately.